Contact US

NEED HELP?

We’re here to help with product questions, order support, returns, warranties, shipping, compatibility questions, and more.

AI SUPPORT — AVAILABLE 24/7

For the fastest response, use our online chat. Our AI assistant is available 24/7 and can help with many common questions.

HUMAN SUPPORT

If your request requires a human agent, our team is available Monday to Friday, from 10:00 AM to 4:00 PM Eastern Time, excluding holidays.

EMAIL SUPPORT

General information:
info@lafobikes.com

Customer support:
support@lafobikes.com

ORDER SUPPORT

If you’re contacting us about an existing order, please include your order number so we can assist you faster.

WAREHOUSE & LOCAL PICKUP

Local pickup is available from our warehouse in Boisbriand, Quebec.

Local pickup is available for online orders only.

Please place your order on LafoBikes.com first and wait until you receive confirmation that your order is ready for pickup before arriving at the warehouse.

LafoBikes
It's all about High End Bikes