Shipping Policy

Shipping Policy

Thank you for choosing LafoBikes.com for your cycling needs. We are committed to delivering exceptional service and a seamless shopping experience. Please take a moment to review our Shipping Policy for detailed information on shipping, delivery, charges, and more. 

Domestic Shipping (Canada):

  • We utilize trusted carriers such as Canada Post, UPS, FedEx, DHL, Purolator, Loomis Express, and postal services for domestic shipping.
  • Complimentary shipping is available for orders over $149 CAD within the Canada. Standard shipping charges apply to orders below this threshold and international orders.
  • All packages are equipped with a tracking number and insurance, except for orders valued under $25.
  • Expedited shipping options are available at an additional cost for quicker delivery.

 

United States Shipping

We are pleased to resume shipping to the United States with faster delivery and a smoother customer experience.

All U.S. orders are shipped exclusively with FedEx or UPS, ensuring reliable delivery within 3–5 business days.

We have implemented a value-based shipping rate structure, where shipping costs adjust according to the total value of the order. This approach helps cover all U.S. import fees, including duties, taxes, and tariffs.

All import charges are fully included in the shipping cost, meaning customers will not receive any additional fees at delivery — the amount paid at checkout is final.

Expedited delivery options may be available at an additional cost upon request.

Please note that certain oversized or heavy items may incur additional shipping fees, which will be clearly displayed at checkout.

You can shop with confidence — fast FedEx or UPS delivery, no USPS delays, and absolutely no surprise fees upon arrival.

 

International Shipping:

  • We proudly serve customers worldwide. International orders are subject to standard shipping charges.
  • Please be aware that customs clearance procedures may lead to delivery delays beyond the original estimates.
  • Customers are responsible for any customs duties, taxes, or fees that may apply to their orders.

Order Processing Time:

  • Most orders are processed within 24 to 48 hours, with a cut-off time of noon Eastern Time. Orders placed after this time will be processed the following day.
  • Customers will receive a tracking number via email once the order is ready for shipment.

Cancellation and Returns:

  • If you wish to cancel an order, please contact us at support@lafobikes.com as soon as possible. If the item hasn't been shipped, a full refund, including shipping charges, will be issued.
  • For returns and exchanges, please refer to our Returns and Refunds Policy.

Contact Us:

  • If you have any questions or need assistance regarding shipping, feel free to reach out to our customer support team at support@lafobikes.com.

LafoBikes.com is committed to providing you with top-quality products and impeccable service. We appreciate your trust in us and look forward to enhancing your cycling experience.