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Return Policy for Shoes
At LafoBikes.com, we are committed to ensuring our customers are satisfied with their purchases. However, we understand that there may be instances where a return is necessary. To maintain the quality of our products and services, we have implemented a return policy for shoes, which includes a 10% restocking fee.
10% Restocking Fee:
For every pair of shoes returned, a 10% restocking fee will be applied. This fee covers the costs associated with processing the return and restocking the item. The restocking fee will be deducted from the total refund amount.
Size Accuracy:
We strongly encourage our customers to carefully review the sizing information provided on our website before making a purchase. It is important to order the right size to avoid the need for returns and the associated restocking fee.
Return Process:
To initiate a return, please contact our customer service team within 7 days of receiving your order.
The shoes must be returned in their original, unworn condition, with all packaging and tags intact.
Once we receive and inspect the returned item, we will process your refund, minus the 10% restocking fee.
Exceptions:
In certain cases, such as receiving a defective or incorrect item, the restocking fee may be waived. Please contact our customer service team for assistance in these situations.
We appreciate your understanding and cooperation with our return policy. If you have any questions or concerns, please do not hesitate to contact us.
5.0 / 5.0
3 Reviews
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